Customer Helpdesk

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We're here to help. Have a question about our service or your support request? Send us a message and our support team will get back to you.

Last updated: September 2026

Contact Details

Support Email
Direct email for application & support inquiries
Business Hours
Monday to Saturday: 08:00 - 20:00
Indochina Time (ICT / UTC+7)

Business Information

Legal Business / Trading Name
Thailand Arrival Card Desk
Service Scope
Independent administrative review and travel documentation support for Thailand Digital Arrival Cards

Send Us a Message

Fill in your details below and our travel desk specialists will respond via email.

Before Contacting Us

If your question is about Thailand's official immigration requirements or the Thailand Digital Arrival Card itself, you can also check the official Immigration Bureau of Thailand (Royal Thai Police) website. The official government arrival card submission is free of charge.

Official Free TDAC Portal Immigration Bureau of Thailand (immigration.go.th)