Official & Legal Notice

Service Disclaimer

Important disclosures regarding Thailand Arrival Card Desk, our independent administrative services, official Thai government submission channels, and entry permissions.

Last updated: September 2026

1. Independent Service Provider

Thailand Arrival Card Desk is a private, independent service provider. We are not affiliated with, endorsed by, sponsored by, or operated by the Government of Thailand, the Immigration Bureau of Thailand (Royal Thai Police), or any other Thai government agency or consular authority.

Private Commercial Support Desk

We provide independent administrative review, document formatting assistance, and dedicated customer support to travellers preparing their arrival details for Thailand.


2. Official Thailand Digital Arrival Card

The Thailand Digital Arrival Card can be submitted directly through the official channels of the Immigration Bureau of Thailand (Royal Thai Police) at no charge.

Our service is optional, and our fee is charged solely for our independent assistance, detail review, pre-travel verification, and customer helpdesk services. Travellers who prefer to submit their arrival information independently without third-party assistance may do so directly via official government resources at zero cost.

Official Government Portal Information:


3. No Government Fee

Any amount paid to us is a private service fee for our independent review and travel assistance.

It is not an Immigration Bureau fee, Thai Government fee, consular fee, visa fee, or statutory immigration fee. Official submission of the arrival card via Thai government channels remains completely free of any mandatory official fee.


4. No Guarantee of Entry

Border Control & Authority Discretion

Using our service does not guarantee admission to Thailand, visa approval, entry clearance, or any other decision by a Thai government authority.

Immigration officers and border control authorities at the port of entry maintain complete and sovereign discretion over granting entry, setting duration of stay, or refusing entry in accordance with the laws and immigration policies of Thailand.


5. Questions & Contact

If you have questions about this Service Disclaimer, our service scope, or need customer assistance, please reach out to our team:

Support Desk
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